| 001 | Managerial Responsibilities |
| 002 | Safety and Working Conditions |
| 002-1 | Working Alone Procedure |
| 003 | Employee Code of Conduct |
| 003-1 | Board Member Code of Conduct |
| 003-2 | FOIP / Confidentiality |
| 003-3 | Communications with Media |
| 003-4 | Emergency Communications |
| 004 | Interview Guide |
| 005 | Exit Interview Guide |
| 006 | Employee Evaluation |
| 007 | Manager Evaluation |
| 101-1 | Hours of Work – Staff |
| 101-2 | After Hours Emergency Calls |
| 101-3 | Banking of Overtime |
| 102 | Probationary Period |
| 103 | Rate of Pay Increase |
| 104 | Salary Advance |
| 105 | Call Back Pay |
| 106-1 | Manager Position Description |
| 106-2 | Operator Position Description |
| 107 | Employee Grievance Procedure |
| 108 | Disciplinary Action |
| 201 | Leave Without Pay |
| 202 | Designated Holidays |
| 203 | Vacation Leave |
| 204 | Court Leave |
| 205 | Maternity Leave |
| 206 | Sick Leave |
| 206-1 | Pandemic |
| 207 | Bereavement Leave |
| 301 | Employee Benefits |
| 302 | Employee Investment Plan |
| 303 | Pay for Attendance at Special Meetings |
| 304 | Travel Regulations |
| 305 | Meal Allowance |
| 306 | Workers Compensation |
| 401 | Plaques, Certificates, Gifts |
| 402 | Bereavement Gift |
| 403 | Employee Uniforms |
| 404 | Use of Commission Vehicles |
| 405 | Purchasing, Trades, Services & Contracts |
| 406 | Disposition of Outdated Records |
| 407 | Tangible Capital Assets |
| Appendix A | Employee Grievance Form |
| Appendix B | Employee Disciplanary Report |
| Appendix C | Interview Guide |
| Appendix D | Exit-Interview Guide |
| Appendix E | Accident/Incident Report |
| Appendix F | Recommended Maximum Useful Life |
| Appendix G | Travel and Subsistence Claim Form |
| Appendix H | Commission Manager Performance Evaluation Form |
| Appendix I | Commission Employee Performance Evaluation Form |